Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account, filling out forms, or contacting us. This may include your name, email address, organization name, and role.

We also collect usage data automatically, including pages visited, browser type, device information, and IP address through cookies and similar technologies.

Where we run a waiting list for a campaign or challenge, we collect only the name and email address you give us, and use them solely to tell you when that campaign opens.

2. How We Use Your Information

• Provide, maintain, and improve our platform and services
• Match founders with advisors and investors based on stated preferences
• Send transactional emails and platform notifications
• Respond to support requests and inquiries
• Analyze usage patterns to improve user experience
• Comply with legal obligations

3. Cookies and Tracking

We use essential cookies to operate the platform. These are required for the site to work and are always active.

We also use two analytics services to understand how visitors use the site: Google Analytics and Overloop. Neither of them loads, and neither sets anything on your device, unless you have agreed. If you decline, they are never loaded at all.

You are asked the first time you visit, and you can change your answer at any time using the Cookie preferences link in the footer of every page. Declining does not limit your use of the site.

4. Third-Party Services

We work with trusted third-party services including:

• Supabase -- database and authentication
• Netlify -- hosting and form processing
• ElevenLabs -- conversational AI assistant
• Google Analytics -- site usage measurement (only with your consent)
• Overloop -- visitor analytics (only with your consent)
• Hypha -- on-chain governance and tokenization

Each service has its own privacy policy governing its use of your data.

5. Data Sharing

We do not sell your personal information. We share data only with service providers who help us operate the platform, when required by law, or with your explicit consent. Venture profiles shared with advisors and investors are shared based on your matching preferences and consent.

6. Data Security

We implement industry-standard security measures including encrypted transport (TLS), role-based access controls, and regular security reviews. While no system is completely secure, we take reasonable steps to protect your information.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy or your data, please contact us at info@earthcollective.io.